Eagle County Internet Experience

The online home for business and residential internet customers to share their experiences with broadband services in Eagle County, Colorado.


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What is the Eagle County Internet Experience Forum?

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This forum is the result of the Eagle County Broadband Workshop, held in March 2015 at the Colorado Mountain College campus in Edwards, Colorado.

This workshop was hosted by Vail Valley Partnership and Northwest Colorado Council of Governments. It brought together 37 individuals representing 27 private and public organizations throughout Eagle County.

The goal of the workshop was to determine how Eagle County internet customers (business, but also residential) can work together with local area internet service providers to motivate the deployment of speedy, reliable and cost effective broadband and wireless coverage in Eagle County.

Workshop participants from across Eagle County (Gypsum to Vail to Red Cliff and everywhere in between) concluded that broadband services are highly variable across Eagle County and across networks. There is a need for additional broadband coverage and service enhancements in Eagle County.

A key conclusion from the workshop was that two-way communication with Internet Service Providers must improve. ISP's are in need of consistent customer feedback loops to know where to direct their resources to better serve customers and more easily identify business cases that justify network improvements. Current feedback mechanisms are inadequate.

This forum aims to aggregate customer experiences in Eagle County and deliver systemic concerns in a useful format to area internet service providers. It is hosted and administered by Vail Valley Partnership and Northwest Colorado Council of Governments.

All aboard! Thanks for joining Eagle County Internet Experience (ECITExperience) forum.


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